Help & FAQ

Wahizza app

How does ordering work?

Pick a store, build your order, and place it in the app. The kitchen gets your order and the app shows you live status until it's ready for pickup.

How do I pay?

You pay at the counter when you pick up your order โ€” card or cash. The app never charges you.

How do loyalty stars work?

You earn stars on every order. When you have enough, redeem them for a reward in the cart before placing your order. Star history is under the Rewards tab.

Do I need an account?

No login is needed โ€” the app creates an account tied to your device automatically. Your name and optional email just personalize the experience.

What happens if I delete the app or my account?

Your account is tied to this device. Deleting your account (Account โ†’ Delete account) permanently removes your data from our servers; deleting the app abandons the stars on this device. Reinstalling starts fresh.

Something else?

Email us at info@wahizza.com.